User Guide

About aftercare


Leather goods can be used longer and beautiful by regular maintenance.
Regarding how to care for each material, refer to "About care"Please refer to the.


Regarding the content of adjustmentAbout adjustment"Please refer to the.
Furthermore, as it is an adjustment while actually seeing your feet and your shoes, we can not accept your adjustment by mailing.
In addition, we can not accept shipping after adjusting the items you ordered, please be forewarned.


Regarding repair content, fee, deposit period, "About repair"Please refer to the.
Homogeneous materials of the same color may not be available. Please note.

Please be careful

Please be sure to tell us your repair.
Please note that we are not responsible for any damage that may be caused by repair or adjustment by another company.


I would like to know how to care for shoes and bags
  1. How to care is different depending on the material. Detailed care methodsHerePlease refer to the.
I'd like to make adjustments as the sizes are getting fit
  1. 銀座かねまつの各店舗では、幅のきつい靴や、馴染んで緩くなってしまった靴のご調節を承っております。
    We will adjust as you actually see your feet, so we can not accept the adjustment by post.
I want to repair
  1. 商品の修理につきましては、全国の店舗にて承っております。
Repair days, how much is it?
  1. It varies depending on the repair part etc. For more informationHerePlease refer to the.