User Guide

About payment

pay by a credit card

Credit card available

master visa amex jcb diners

MasterCard、VISA、AMERICAN EXPRESS、JCB、Diners Club International

For securing security, we use SSL technology to encrypt when sending credit numbers.
Regarding the use of installment payments, it depends on the card company, so please Contact Us your card company.

Cash on delivery

Please pay the delivery trader at the time of goods arrival.
代金引換の場合、330円(税込)の手数料を別途頂戴いたします。

Postpay (convenience store · post office · bank)
払い決済サービス「アトディーネ」

This is post-payment settlement service provided by Jacks · Payment Solutions Co., Ltd.
Since the invoice will be mailed separately from the product, please pay within 14th days from issue.

Postpay settlement fee:free
Maximum limit:Cumulative balance is 110,000 yen(tax included) Until (including other stores)

お客様は上記バナーをクリックし「注意事項」及び「個人情報の取扱いについて」に記載の内容をご確認・ご承認の上、
本サービスのお申し込みを行うものとします。
※ Please understand that we can not apply for this service if you can not approve it.


※ The following services can not be used. Please note.
· Post office · Fare company office stop (pick up at business office)
· Product transfer
· Delivery at a store convenience store

後払いサービスの流れ
後払いサービスの流れ
後払いはこんな方におすすめ

「先に商品を受け取ってから支払いしたい!」「クレジットカードの番号は入力したくない・・・」

「商品の実物を見る前に支払うのは嫌・・・」という時も、後払いなら商品を受け取った後に請求書が届くので安心!
クレジット支払いのようにカードの番号を入力する必要もありません。


「現金で支払いたいけど、外出しがちで家にいない事が多い・・・」

後払いなら、商品を受け取る時に支払う必要がないので、受け取りに合わせてお金を用意する必要がありません。
アパートやマンションの宅配BOXを使ってお受け取りいただく事も可能です。


"I want to send shoes and bags as gifts to those who are important!"

シューズコンシェルジュでお買い上げいただいたシューズやバッグをプレゼントで送る時も、商品と請求書が別送される後払いではプレゼントの送り先と請求書の送付先を分けてお届けできます。


"I want to shop before paying days!"

後払いの請求書は商品を受け取った後に届きます。しかも発行から14日以内が支払い期限なので支払い期限内にお給料日が来るのであれば、お給料日後にお支払いいただく事もできます。

FAQ

Payment method?
  1. 料金のお支払いには「クレジットカード払い」「代金引換」「後払い(コンビニ・郵便局・銀行)」の3種類がございます。
    For more informationHerePlease refer to the.
I'd like to change my payment method
  1. Changing the payment method after your order can not be received, sorry to trouble you, but please order again.
    In that case, we will cancel your order, so please contact us.
How much is the cash on delivery commission?
  1. The COD fee is 330 yen(tax included).
How much is the shipping fee?
  1. 一件のご注文につき、送料は全国一律660円(税込)頂戴いたしております。 詳しくはHerePlease refer to the.
Can I enter my credit card number?
  1. Please be assured we will encrypt using SSL technology when sending the credit number to secure security on this site.
When will my credit be withdrawn?
  1. It depends on your card. Please Contact Us your card company.
How many times can I pay for credits?
  1. It depends on your card. Please Contact Us your card company.
Can I pay bonus with credit?
  1. I am sorry, bonus payment can not be used.
The item arrived, but there is no postpaid bill
  1. Postpay invoices will be sent separately from the product by Jacks Payment Solutions Corporation by post. We will deliver it within about a week from product shipping, so please wait.
The postpaid invoice has been lost.
  1. We will reissue invoices if lost, so please contact us. We will deliver it in about a week.
I do not receive a postpaid invoice
  1. 請求書がお手元に届かない場合は再発行をいたしますので、ご連絡ください。
    一週間ほどでお届けいたします。
I have a department store card that contains the shipper's shop, but is there a point?
  1. I am sorry, because it is not purchase at the store, I can not attach a point.