We will deliver the items you ordered from stores with stock.
When ordering multiple items, it may be delivered separately from different stores depending on stock status.
In that case, please acknowledge that the product may arrive on a different day. In addition, shipping fee will be charged only once.

Product will be delivered in Yamato Transport.
Specification of the delivery company is not received, so please be forewarned.

Offered by Yamato TransportKuroneko MembersIf you register on SHOES CONCIERGE, it will be very convenient to receive the item you purchased, so please use it.

You will be charged 660 yen(tax included) nationwide.
An additional 330 yen(tax included) will be charged as a cash-on-delivery commission.
※アプリ会員の方は、ステージに応じて送料の有無が決まります。

We can not accept receipt at the shop front of products ordered with SHOES CONCIERGE, so please be forewarned.

1. 申し訳ございませんが、直接海外への配送は承りかねます。

1. The shipping fee is 660 yen(tax included) nationwide for each order.
   

1. The COD fee is 330 yen(tax included).

1. Delivery of goods is possible except for registered addresses.

1. We are sorry, we can not accept delivery at the store.

1. We are sorry, but we can not accept sales office stops.
   When you wish to close office, sorry to trouble you, but please contact the shipping company directly from the customer.

1. I will deliver it by YAMATO TRANSPORT.

1. We are sorry, we can not accept delivery company designation.

1. It depends on the availability of goods, the region of the addressee.
   As a rule of thumb, if there is stock in the shipping available store, it will be shipped the day or next business day.
   There are cases where products are moved between shops, but in that case we have received about 2 ~ 7 business days.

1. You can choose the delivery time zone when ordering. Please understand beforehand that it may not be delivered as specified according to region, time and traffic conditions.
   I'm sorry, designation of delivery date can not be accepted.
   Since we have informed you of the shipping company and Contact Us number by e-mail after completing shipment, please contact directly the shipping company from the customer although sorry for your delivery date.

1. We will send you an e-mail containing shipping company and slip number when the shipping procedure of the item is completed.
   For detailed arrival date, you can check it there.

1. We will send you an e-mail containing shipping company and slip number when the shipping procedure of the item is completed.

1. We will send you an e-mail containing shipping company and slip number when the shipping procedure of the item is completed.
   Depending on pickups, it may take up to one day for reflection to reflect, so please check the time again in that case.

1. In case of ordering multiple items, we may ship separately according to stock status.
   In addition, we will only send items with stock if some items are sold out.
   In that case, we will send "partial product sold mail", please check.

1. In case of ordering multiple items, we may ship separately according to stock status.
   In that case, we will deliver from the prepared items, so there may be cases where there is only a partial description in the mail.

1. If you do not receive it for a while after shipping the item, the item will be returned to us as a long-term absence.
   In that case we will not receive another delivery.
   Please be sure to accept the items you ordered.

1. Gift wrapping is also available free of charge. For details of wrapping packagingHerePlease refer to the.

1. Normally, shoppers are handed out only at the store, but if you need shoppers with gifts etc., please enter it so when ordering.

1. I'm sorry for the inconvenience.
   We will look for products and will exchange, so please contact us.
   When products are sold out, we will only accept returns.

1. I'm sorry for the inconvenience.
   We will look for products and will exchange, so please contact us.
   When products are sold out, we will only accept returns.